A 99.9% Server Uptime
We’ve built our shared hosting system using dependable hardware and strongly tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on each of our physical machines in order to guarantee maximum safety and dependability. We’ve set up a number of distributed denial–of–service protection units in addition to highly effective firewall software to make sure our network is impregnable and secure.
All Linux shared hosting service plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the guarantee remains unchanged.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on enterprise–level hardware provided by Juniper. What’s more, on every router, we have configured a firewall with an intricate algorithm as a way to filter out all shady requests.
This way, in all our datacenters – in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned money on the line, you can’t feel truly safe. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you have to use a more robust hosting solution, such as a Linux VPS web hosting service or a Linux dedicated service – you will get a full refund, without hidden costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours to get a response, you know how annoying this can be, particularly when your web site is on the line. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be available to you and they’ll get back to you in less than 60 minutes. And the best part is that their average support ticket response time is well under twenty minutes!