Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Online Control Panel you can find an in–depth Help section offering loads of educational articles and commonly asked questions. They are answered by our support team of skilled technicians. Simply type in your question and our smart software will return the best possible answer.

  • Top quality support service
  • Tutorial Video Clips

  • If you would rather watch how an action is executed or how a problem is rectified, instead of just reading about it, take a look at our selection of step–by–step video tutorials. They address various issues and will help you swiftly understand how to work with our Online Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock tech support service with a one–hour response time guarantee. A group of knowledgeable technicians will be available to you to attend to all the queries that you may possibly have. During off–peak hours, a response will be given in even less than 20 minutes.