Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering excellent quality support prompt is our high priority, so that we support each Linux shared hosting service plan with a one hour ticket solution warranty. Once you submit a ticket or post an e–mail, our client technical support staff will try their best to deliver the most adequate resolution for your case and to supply you with help and advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is offered by a crew of qualified employees which are able to react to your questions asap. You could speak with the tech support team by launching a help and support ticket from your Online Control Panel or by sending us an email. On working days, you may also call us on the telephone or take advantage of the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require assistance while working on your site within the Control Panel, it is possible to always just click the Help button and pick your query in the variety of articles or blog posts that will come up. We have also turned almost all the posts into movies. The collection of educational videos will load if you click on the Videos option located in the top right angle.