Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Warranty

  • Each ticket you send to the customer assist crew will be replied to in up to 60 mins. All normal queries shall be replied to immediately. However, if the service inquiry you have posted requires the help of a trained technician, we are going to send the ticket to him and will notify you about the delay.

  • Top quality support service
  • Top–quality Customer Assistance Service

  • We will be online for you 7 days a week to give you guidance and customer support and to help you with any problem that you could possibly stumble upon when controlling your virtual server. We are able to assist you with all pre–installed apps, plus your Operating System, server admin panel (with respect to the VPS type) and the Online Control Panel produced 100% by our company.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Online Control Panel that comes completely free with your VPS includes an integrated collection of articles. One can find a bunch of illustrative how–to tutorials and an array of step by step video lessons that present all the basic web site administration responsibilities. You can gain access to them by clicking on the Help or Video buttons in the upper right part of each Control Panel section.